A giveaway backfires

I recently gifted a print copy of my novel Fatal Feverfew to the winner of my latest Goodreads Giveaway. Soon afterwards she posted a rating on the website, giving it 1 star and commenting “the writing was dull, the plot was poorly written, and the characters were extremely unlikeable and boring. I really struggled to finish this book.”

In my younger days I would have been depressed for weeks after reading a review like that. Now I am more philosophical, reminding myself that you can’t please all of the people all of the time. All the previous novels that I put through the giveaway programme received 4 or 5 star ratings, and I can’t believe this latest one is so much worse than the rest. I do wonder whether someone who has to “struggle to finish a book” would do better to abandon it and move on to something they enjoy reading – this is my own policy now, and I don’t write a review unless I can say something positive.

So, my latest giveaway has backfired as a marketing method – or has it? A day or two after that damning review was published, a little peak in sales of both Fatal Feverfew and some of my other books showed up online. Maybe this proves the truth of the saying that there’s no such thing as bad publicity.

Here are some suggestions about how to cope with bad reviews.

Reflections on self-publishing from Margaret River

I spent last weekend in Margaret River, a small town south of Perth in Western Australia, at an informal reunion meeting for doctors from Oxford UK who now live in the Antipodes. Besides visiting some local vineyards, beaches, and limestone caves, most of us gave short talks to the group. Mine was on a non-medical topic – a basic overview of self-publishing. The content was not specific to doctors, but relevant to aspiring “indie authors” from any profession, so I’ll summarise it here.

First a brief personal background. Back in the 80s and 90s it was easy enough to find a traditional publisher for books about my medical specialty. I wrote or edited eight titles for academic publishers in the UK, and was sometimes even invited to produce new ones. It therefore came as a humiliating shock when my first novel was met with a series of rejection letters – some polite and encouraging but others not. After a particularly painful rebuff I gave up for many years. Then, when the self-publishing movement came on stream, I retrieved my faded typewritten manuscripts from the boxes where they had languished for so long and started revising them, as well as writing new ones. I have now become an indie author with eight titles to date, published as print-on-demand (POD) versions with Amazon CreateSpace, and as e-books on Smashwords and Amazon Kindle.

While so-called “vanity publishing” used to be expensive and stigmatized, now in the digital age self-publishing has become acceptable and affordable. So much so that everyone seems to be doing it – thousands of new books are self-published every day. A few, most famously Fifty Shades of Grey, are highly successful but most sell only a few copies. Those who embark on indie authorship in the hope of financial profit are therefore likely to be disappointed but there are many other rewards, as well as some potential pitfalls.

Besides writing the best possible content, indie authors have to deal with all the other aspects of the publishing process, although rather than do everything yourself you can employ some of the many freelance experts who can be found online. Editing and copy-editing are essential and I would strongly recommend that besides carefully checking the text yourself you ask several other people, whether professionals or honest friends, to point out the typos and mistakes in continuity that are almost always present. Formatting the text properly requires some technical expertise, and while some self-publishing platforms will accept whatever is submitted to them, others have strict formatting requirements. Uploading the completed text from a PC or Mac to your chosen online platform(s) is usually easy to do.

The following points are relevant for marketing purposes. Cover design is important because a split-second glance at the thumbnail image is often the basis on which potential readers will decide whether or not to “look inside” the book. Writing an enticing blurb, and choosing the most suitable categories and key words, will also help to attract readers. As regards pricing, the option of offering your e-books free of charge is undoubtedly the best way to obtain plenty of downloads but, unless your motive is to inform and uplift your readers rather than make a profit, giving away any more than a 20% sample would seem to devalue all the work which goes into their creation.

Self-publishing has both pros and cons when contrasted with the traditional route. Indie authors are assured of publication and have the freedom to control most aspects of the process. They have the flexibility to write books of almost any length, in any category or cross-genre. Publication can be complete in a few days or even a few hours. POD books and e-books need never go out of print or be remaindered. But the process is perhaps too easy, and the downside is that lack of independent quality control has led to a glut of mediocre books, meaning that many of the good ones are overlooked, and downgrading the status of indie authorship.

Many indie authors would say that having to handle their own marketing is the hardest and least enjoyable part of their work. They prefer to spend their time and energy on actual writing; feel diffident about promoting themselves; and be unsure how to go about it. But it has to be done and there are numerous methods available, for example:

Family and friends: tell your personal contacts about your book, and invite them to pass the information to their own circles. Some will be supportive, but others will not be interested to read it, or may not like it if they do.

Email signature: add a link to the book’s website to your personal email signature.

Social media: such as Facebook, Twitter and Linkedin.

Newsletter: hosted by a service such as Mailchimp.

Blog: the content does not have to relate directly to the book – someone who recently read my blog about cats emailed to tell me that she went on to buy a few of my medical titles.

Reviews: send free copies to selected book bloggers and media, but be aware they are overwhelmed with requests and may not respond.

Author pages: set up a profile on Amazon and other platforms.

Printed fliers or bookmarks: to give away at events, or through local libraries or cafes.

Presentations to groups

Online forums: discussion groups, such as those on Linkedin, relating to writing and/or to the subject-matter of your book.

Paid adverts and publicity campaigns: though expensive, these are not always effective.

Luck undoubtedly plays a part in determining which of the books in this supersaturated market will succeed in terms of sales. But even if you do not sell many copies it is satisfying to have your finished product “out there” and to have learned some new skills along the way.

This was quite a long post, but has only provided a highly condensed overview of the self-publishing process. More detail of my own take on how to enjoy being an indie author can be found in my short e-book Wellbeing for Writers.

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Books I’ve enjoyed #0

My own creative writing has been on hold lately because of illness and death in my close family, but I’ve continued to read a few books both old and new, and with the help of the “Your Year in Books” service provided by Goodreads.com compiled a list of my personal Top Ten from 2015.

In the fiction category, I like mystery novels and psychological thrillers. Three of my favourites are The Girl on the Train by Paula Hawkins, The Mistake I Made by Paula Daly, and Unravelling Oliver by Liz Nugent, all by women writers from the UK.

I didn’t read many new titles in the field of orthodox medicine and psychology last year, with the exception of Trauma by military psychiatrist Gordon Turnbull who specialises in PTSD. Besides reviving memories of my own former career, this was relevant to personal experiences of recent months. For a less orthodox approach, Health Revelations from Heaven and Earth is jointly written by Tommy Rosa who is a survivor of the near-death experience, and holistic cardiologist Stephen Sinatra. While many of the spiritual insights are not new, they are always worth repeating, and this is an uplifting text. As is is A Course in Miracles Made Easy by Alan Cohen, a readable overview for those of us who are unlikely to tackle the original text.

The quirkiest book on my list is The Life-Changing Magic of Tidying Up by Japanese author Marie Kondo, who has a lifelong passion for organising material possessions. I have yet to attempt putting her system into practice, except to follow the command “Never ball your socks”.

Three very different biographical titles: The Dragon’s Blessing by Guy Allenby tells the life story of Ian Gawler, who has done so much to promote holistic cancer care since his remarkable recovery from a sarcoma. In Disgrace with Fortune by Jean Hendy-Harris, a racy account of the life of a sex worker in London’s Swinging Sixties. And The Last Enemy by Battle of Britain hero Richard Hillary – a book I first read in my teens and have re-read several times since.

This was a difficult choice because there were many other books I found entertaining, interesting or inspiring.

The lure of the murder mystery

I’ve always enjoyed reading crime fiction, especially the more benign kind of murder mystery epitomised by Agatha Christie’s books. Old-fashioned though these may be, they are still popular today. I think several elements contribute to their enduring appeal: An intriguing puzzle, with a credible solution that is not too obvious, although it could in theory have been worked out from the clues hidden in the text. An ending that demonstrates the triumph of good over evil, and the restoration of justice. Descriptions of crime and criminal psychology that manage to be both sympathetic and entertaining, and never sordid or sensational. Perhaps the universal fascination with death. I could never aspire to anything near the standard set by Agatha Christie, but her influence may be apparent in Fatal Feverfew, one of the books I wrote about thirty years ago but did not publish until now.

The main action takes place in an isolated healing retreat in England’s west country. Lucia, accompanied by her husband and cat, arrives there to recuperate from a recent illness only to find that she is suspected of poisoning their hostess. Lucia reluctantly takes on the role of detective and, with the help of the local doctor, succeeds in uncovering the true course of events.

It can be purchased online as an ebook in various formats from Smashwords.com; and also from the Amazon website for your country of residence, either as a paperback or for a Kindle device.

 

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The portrayal of illness in fiction

I spent most of my working life as a doctor, so it is not surprising that medical topics often find their way into my fiction writing. Looking back at my completed novels I recognise the themes which have arisen, sometimes more than once: conflicts between mainstream and alternative medicine, overlap between “organic disease” and “functional symptoms”, how serious illness can bring about changes in mood, attitudes and relationships for better or worse, the scope for weakness and corruption in the healthcare professions.

Books, films and television dramas with a medical theme have a widespread appeal. In addition to their entertainment value, when well researched and sensitively presented they serve an educational function, and help to reduce the fear and stigma associated with certain diagnoses whether physical or mental.

There is a risk that fiction with a medical content will distress some readers, especially those who suffer from the conditions in question themselves. Information which was accurate at the time the book was written may have become out of date later on. The use of labels and stereotypes, black humour, or gratuitous sordid detail which promotes morbid fascination with sickness and disability, may cause offence. If the characters are based on real people, or even if they are not, medical authors may be accused of breaching patients’ confidentiality, or of libelling their colleagues.

I don’t know how far I have managed to avoid these pitfalls in my own novels. Most of the illnesses mentioned are ones which I felt entitled to write about because I have experienced them through family, friends or patients, or in myself.

Writing as therapy

Anyone who ever kept a secret diary as a teenager, or indeed in later life, can attest to the cathartic and healing effects of putting distress into words. Research studies have shown that “expressive writing”, as described below, can be of benefit to patients with a wide range of medical and psychiatric conditions.

Most published autobiographies include some account of the more upsetting aspects of their subjects’ lives. The authors of so-called “misery memoirs” carry this to an extreme, taking the adversity they have suffered – for example being abused by parents or partners, suffering illness or injury, or born into a disadvantaged minority group – as their main theme. Some books in this class are authentic and moving, have an educational function and even help to bring about social change. Some are so full of self-pity as to make their readers cringe, and might have been better left unpublished. Some distort the truth for dramatic effect, and a few have been exposed as entirely fraudulent.

Many writers of fiction draw on the more challenging aspects of their own life experience for their plots and themes – whether directly or indirectly, and whether consciously or not. This is certainly true of myself though I hope that readers of my latest novel Overdose – a tragicomedy about the misadventures of a lovesick psychiatrist – will not take it as literally autobiographical.

Besides including fictionalised versions of real events, novelists may use writing as a means of expressing their “shadow side” – perhaps this would explain why so many highly respectable middle-aged women are good at writing murder mysteries.

For the record, here is a brief description of the usual methodology for the expressive writing research. Patients in the study group are asked to write either by hand or on a computer every day for 3 – 5 days, for 15-20 minutes per session, about the most traumatic experience or emotional issue that has affected their lives. This does not have to be directly related to the medical or psychiatric condition they are suffering from. They are advised to write as freely as possible, without regard for spelling or grammar. Patients in the control group are asked to write for the same amount of time, but about some factual objective topic. The material is confidential and need not be shown to the researchers. Some subjects choose to destroy what they have written.

Like any other therapy, this technique does not suit everyone, and responses vary widely. In the main, studies report that those who did the expressive writing, compared to the controls, became more distressed immediately afterwards and that their physical symptoms sometimes temporarily worsened. But in the longer term they reported improved health, mood, and social function. Many of them said that the expressive writing, though upsetting at the time, had been valuable and meaningful.

Wellbeing for Writers

I’m pleased to announce that my little ebook Wellbeing for Writers is now available from Amazon Kindle, Smashwords and other online sites.

Born out of my long experience as a part-time author alongside former careers in psychological medicine, life coaching and Bach flower therapy, this is a guide about how to maximise the satisfactions and minimise the frustrations which often arise while writing, publishing and marketing a book. Topics include structuring the process, finding inspiration, maintaining physical and mental health, coping with criticism, aligning personal values with writing, and more.

While mainly focused on the psychology of authorship, it also includes plenty of tips about the basic practicalities.

Most of the content is available for free on this blog … but for a nominal cost you can read it combined in one volume, rearranged in a logical order, and revised and updated throughout.

Please have a look on Amazon or Smashwords, and forward this to any of the aspiring authors among your circle of contacts.

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Turning a blog into a book

Having covered quite a wide selection of topics on this blog, I decided to combine some of the posts into a short ebook.

Turning a blog into a book would be quite an easy project for a writer who had started off with that aim in mind, and planned out the topics of the posts in advance. A non-fiction example is the cookery blog which formed the basis of the book Julie and Julia, and of the film with the same name. The method can also be used for fiction, as the modern equivalent of the Victorian fashion of serialising the chapters of a novel in a magazine before publishing it as a whole. It gives the writer the option of making changes to the book as it develops, in response to comments from readers.

The contents of this blog were not planned out in advance, and if I had used one of the paid services which can handle the technical aspects of “booking a blog”, the result would have been a hopeless muddle. My posts were written in random order rather than in any logical sequence, and there was some overlap of content between them. Adapting them into a book involved a great deal more editing than I expected. But I have finished it now and I hope the resulting ebook, called Wellbeing for Writers, will be published this week.

Accentuate the positive

I’ve recently been visiting sites such as https://bookreviewdirectory.wordpress.com/ and http://www.theindieview.com/indie-reviewers/  in search of bloggers who might like to review my novels. In their guidelines for authors, some of them state that they will only post about those books to which they can give a good rating, while others warn that they may include negative reviews as well as positive ones.
I tend to favour the first policy, although I do think that an honest and helpful review usually needs to include a few points of constructive criticism. Reviews which consist of undiluted praise may have been paid for, or written by friends or relatives of the author.
Negative reviews can be devastating for authors, especially sensitive or inexperienced ones, but they are often highly subjective. Even prizewinning best sellers are never universally admired, but receive a handful of damning comments and low ratings. From the reviewer’s angle it can be a waste of time and energy to read through to the end of something boring, distasteful or poorly edited, though there are a few who derive perverse satisfaction from trashing a book. A strongly worded negative review can actually attract readers, whereas if the book was really all that bad it would have been kinder to ignore it and let it lapse into obscurity.
For all these reasons, I prefer not to post ratings of less than 3 stars or reviews which are predominantly negative, even though I do find that negative reviews can be the the easiest sort to write. When I dislike a book I can usually give a specific reason for my opinion. For example, novels containing descriptions of cruelty to animals are my pet hate (no pun intended). I recently gave up on a thriller in which the F-word appeared several times on almost every page. And an autobiography which should have been fascinating was, in my opinion, marred by the self-pitying tone of its author. In contrast, when I do like a book I am often unable to explain exactly why, and find myself reduced to using bland general terms such as “interesting”, “original”, “gripping” or “uplifting”.
For the record, looking back at my list of 5-star ratings on Goodreads, a few of the titles which I have enjoyed reading or re-reading lately have included psychological thrillers (The Girl on the Train by Paula Hawkins, The Children Act by Ian McEwan, Gone Girl by Gillian Flynn), biographies (Bach: Music in the Castle of Heaven by John Eliot Gardiner, The Last Enemy by Richard Hillary, Bomber Boys by Patrick Bishop, Noel Streatfeild by Angela Bull), and books about holistic healing (You are the Placebo by Joe Dispenza, Dying to be Me by Anita Moorjani).

Quality vs Quantity

Indie authors are often advised to “keep adding new content” by publishing three or four new titles per year, as well as writing frequent posts on their blogs and social networking sites among other marketing activities. There may be a commercial justification for this – “the more books you have published, the more you are likely to sell” – but is it in the best interests of the profession in the long term?

Few writers can really have enough talent, or time, to generate such a large output without compromising the standard of their work. The market is already flooded with self-published books, many of which are poorly written and edited and contain recycled material. As a result some of the more excellent and original ones, which deserve to be widely read and have the potential to become classics, are easily overlooked.

It’s wonderful to see so many opportunities for today’s indie authors to get their work “out there”, but the process is so easy and affordable that it is tempting to use it too casually. “Keep on writing” is certainly sound advice for those wanting to develop their skills, but “keep on publishing” may not be.

Having said all this, I admit that I published three books of my own in 2014 and have another coming out soon. However, they had been many years in gestation, and I won’t be continuing with this rate of production.